Our Story

About At Peace

A Houston-based, owner-operated home care agency founded on the belief that every person deserves to age and recover with dignity โ€” in the comfort of their own home.

Our Foundation

Built on Compassion.
Grounded in Trust.

At Peace โ€” In Home Care was founded in January 2025 with a singular purpose: to provide non-medical personal assistance that truly honors the individual. We believe that quality home care isn't just about completing tasks โ€” it's about building relationships, preserving independence, and giving families the confidence that their loved ones are truly cared for.

As a Texas HCSSA-licensed Personal Assistance Services (PAS) agency, we operate within a comprehensive regulatory and compliance framework โ€” from HIPAA privacy protections to Electronic Visit Verification through AxisCare, to a full suite of internal policies covering every aspect of client care and caregiver conduct.

We serve Greater Houston and surrounding counties, with statewide service capability. Every client receives a personalized care plan developed in collaboration with their family and healthcare team, matched with a trained, vetted caregiver who upholds At Peace's standards of dignity and compassion.

Helping individuals live with dignity, independence, and comfort in their own homes.

โ€” At Peace Mission Statement
6+
Counties Served
8+
Core Services
2025
Year Founded
TX
HCSSA Licensed

At Peace โ€” In Home Care is committed to helping individuals live with dignity, independence, and comfort in their own homes. Our mission is to deliver compassionate, personalized care while honoring the trust families place in us. By fostering meaningful relationships, respecting each client's unique lifestyle, and providing dependable support, we aim to bring peace of mind to families and a greater sense of well-being to those in our care.

What Guides Us

Our Core Values

๐Ÿค

Compassion

We approach every client interaction with empathy, warmth, and genuine care. Compassion is not a policy โ€” it is the foundation of everything we do.

๐Ÿ›ก๏ธ

Dignity

Every person in our care is treated as a full, valued human being. We protect privacy, honor preferences, and uphold dignity in every task, every day.

๐Ÿ”‘

Independence

Our goal is to empower clients โ€” not create dependency. We provide only the level of support needed to help clients thrive on their own terms.

๐Ÿค

Trust

Families invite us into their homes and lives. We earn that trust through consistent, transparent, reliable service โ€” and we never take it for granted.

๐Ÿ“‹

Accountability

We hold ourselves to the highest standards of professional and regulatory compliance โ€” so families always know their loved one is in safe, properly supervised hands.

๐ŸŒฑ

Continuous Improvement

We invest in caregiver training, refine our processes, and actively seek feedback โ€” because we believe there is always an opportunity to serve better.

Licensing & Compliance

Our Credentials

๐Ÿ“œ

Texas HCSSA Licensed

Licensed by Texas Health and Human Services Commission as a Home and Community Support Services Agency โ€” Personal Assistance Services category.

๐Ÿ”’

HIPAA Compliant

Full HIPAA compliance with a designated Privacy Officer, Notice of Privacy Practices, and compliant data handling protocols across all systems.

๐Ÿ“ฑ

EVV โ€” AxisCare

Electronic Visit Verification enabled through AxisCare, meeting Texas HHSC requirements for visit documentation and caregiver accountability.

๐Ÿฅ

NPI Registered

National Provider Identifier (NPI): 1982416996. Primary taxonomy: In Home Supportive Care (253Z00000X). TMHP provider profile established.

Policies & Frameworks

Our Standards

โœ“
Client Bill of RightsAdopted and provided to all clients at intake
โœ“
ANE Mandatory ReportingDual-track reporting per Texas HHSC guidelines
โœ“
Incident Reporting PolicyDocumented protocol for all reportable events
โœ“
Grievance & Complaint PolicyClient-facing resolution process in place
โœ“
Emergency Preparedness PlanHurricane, power outage & medical emergency protocols
โœ“
Social Media & ConfidentialityPolicy covering all staff digital conduct
โœ“
Termination of Services PolicyClient-protective discharge procedures
โœ“
HIPAA Notice of Privacy PracticesIssued to all clients at start of care

Ready to Get Started?

We offer a free in-home consultation to discuss how we can support your family. No obligation โ€” just a conversation.

๐Ÿ“… Book Free Consultation ๐Ÿ“ž 281-250-4344