How We Hire
The question every family deserves an answer to: who exactly is coming into my home? Here is every step — nothing hidden, nothing skipped.
Every caregiver earns their way in. No exceptions.
We are selective by design. Most people who apply do not become At Peace caregivers. Here is why — and why that protects your family.
Thorough written application and personal interview
Every applicant completes a detailed written application covering experience, availability, and motivations. Qualified candidates complete a personal interview with our director — who, as a licensed professional counselor, brings clinical insight to evaluating character, communication, and fit.
Comprehensive criminal background screening
All caregivers undergo a thorough criminal background check as required under Texas HCSSA regulations. This includes national and state-level records. Any disqualifying history results in automatic ineligibility — no exceptions, no appeals.
Texas abuse & neglect registry checks
We verify all applicants against the Texas Health and Human Services abuse, neglect, and exploitation registries. Any match disqualifies an applicant immediately. This step is mandatory under state law and non-negotiable at At Peace.
Personal and professional reference verification
We contact and verify references for every hired caregiver — speaking directly with prior employers, supervisors, or professional contacts. References are not a formality at At Peace; they are a substantive screening step.
Orientation and training — led by our Licensed Professional Counselor (LPC) founder
Every hired caregiver completes orientation covering: HIPAA and client privacy, Client Bill of Rights, ANE mandatory reporting, emergency preparedness and hurricane protocols, CPR/First Aid certification, EVV system (AxisCare), medication reminder boundaries, and — most importantly — clinician-led training in the behavioral health conditions they will encounter: dementia, Alzheimer's, autism spectrum, depression, anxiety, PTSD, traumatic brain injury, and others.
Structured first-30-days supervision
New caregivers are never left to figure it out alone. Our structured supervision program ensures quality from the very first shift.
Supervised onboarding — every new caregiver.
No caregiver is left unsupported in their first month. Our structured supervision program ensures quality from day one.
Daily Check-In
One check-in call per day for the first three days. Every question and concern addressed before the next shift.
Every Other Day
Check-in every other day through the first two weeks. Supervisor available by call or secure message between check-ins.
Weekly Rhythm
Weekly check-in established. Caregiver reviewed and cleared for ongoing independent assignment with continued oversight.
Continuous Oversight
EVV verification every visit. Annual policy review. Additional training as conditions evolve.
Every At Peace caregiver has direct access to leadership through secure messaging and phone — 24 hours a day, 7 days a week. Whether it's a client change, a safety concern, or simply needing guidance in the moment, our caregivers always have real support behind them. That access protects your loved one too.
We'd love to answer every question you have about our caregivers.
Free in-home consultation — no obligation. Ask us anything about our screening, training, or how we would approach your family's specific situation.